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Privacy Policy

Last Updated: 2026/07/20

QT MAT is a professional martial arts mat and safety protection system manufacturer based in Guangdong Province, China, with our own production facility. We are committed to protecting the personal information provided by customers during transactions. This Privacy Policy explains what information we collect, how we use it, and the measures we take to keep it secure.

1. Our Privacy Commitment

We respect your privacy and will not sell, rent, or share your personal information with third parties for their marketing purposes. All data collection is limited to what is necessary for processing your orders, communicating with you, and providing reliable after-sales support.

2. Information We Collect

We collect the following information when you inquire or place an order:

  • Name and company name
  • Phone number and email address
  • Shipping address and company location
  • Order details, product specifications, and customization requirements

When you visit our website, we may automatically collect non-personal data such as browser type, referring pages, and pages viewed, solely for website performance analysis.

3. How We Use Your Information

The information we collect is used solely for the following purposes:

  • Processing orders, arranging production, and coordinating international shipping
  • Communicating with you regarding quotations, production progress, and delivery status
  • Providing after-sales service, handling quality issues, and processing refunds
  • Complying with applicable legal and tax record-keeping requirements
4. Information Sharing and Disclosure

We do not sell or trade your personal information. Disclosure is limited to the following circumstances:

  • Logistics carriers and freight forwarders — to arrange shipment and delivery of your order
  • Payment processing services — to complete your transaction
  • Legal or regulatory authorities — when required by applicable law or to protect our legal rights

All third-party service providers are contractually required to keep your information confidential and use it only for the specified purpose.

5. Information Storage and Security

We implement reasonable technical and organizational measures — including SSL/TLS encryption, access controls, and regular security reviews — to protect your personal information from unauthorized access, alteration, or disclosure. Your information is primarily stored on secure servers in China. Where order fulfillment requires cross-border data transfer, we ensure equivalent protection is maintained.

6. Cookies and Tracking Technologies

We use cookies to improve your browsing experience:

  • Essential Cookies — Required for basic site functions such as page navigation and form submission
  • Analytics Cookies — Used to understand how visitors interact with our website (via Google Analytics)
  • Functional Cookies — Used to remember your preferences, such as language selection

You may disable cookies through your browser settings. Please note that disabling certain cookies may affect website functionality.

7. Your Rights

You have the right to access, correct, or request deletion of your personal information. You may also object to certain processing or request a copy of your data in a portable format. To exercise any of these rights, please contact us using the details below. We will respond within 30 days.

8. Children's Privacy

Our website and services are intended for business customers (B2B). We do not knowingly collect personal information from individuals under 16 years of age.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be published on this page with a revised date. Please review it periodically to stay informed.


10. Contact Us

For any questions regarding this Privacy Policy or how your information is handled, please contact us:

📧 Email: qtmat@qt-technology.com

💬 WhatsApp: +86 133 9204 7824

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